I am a person of special needs or reduced mobility. How may I travel safe and sound?
− The port terminal station management agency in cooperation with the company is obliged to ensure and provide free assistance and appropriate access conditions both in port and embarkation and disembarkation procedure as well as during your voyage.
− In any case of your special equipment damage or loss on account of the company’s responsibility, the latter is obliged to make any possible effort so that you are provided with the proper and temporary equipment in replacement, while in the meantime; the company is obliged to reimburse the relevant equipment replacement.
− Do not forget, upon the ticket’s issue or at the latest 48 hours before the departure, to inform the company of your special needs and the services required to be provided to you.